In both unionized and non-unionized workplaces Acumen HR Solutions can assist in building a collaborative work environment promoting open and transparent communication in order to achieve a respectful and engaged workforce. We develop sound and defendable practices while ensuring labour and employee relations strategies are aligned with business objectives.

All Employers:

• Applicability of Employment Legislation

• Dispute Resolution Processes

• Coaching Supervisors on Progressive Discipline

• Workplace Investigations (Harassment and/or Bullying)

Unionized Employers:

• Collective Agreement Interpretation and Guidance

• Collective Bargaining (research and preparation).

• Grievance Handling

We will work with your organization to review or develop your safety program ensuring supervisors and employees know and understand their responsibilities under Worksafe BC.

• Safety risk and hazard assessments

• Safety policy and procedures

• Legal compliance

• Violence in the workplace

• Workplace accommodations

• Accident/ Investigation Processes

We know that hiring the right person for the right job at the right time is critical to the ongoing success of your organization. Acumen provides full-cycle recruitment services including:

• Defining the search criteria for the job, drafting and posting advertisements

• Resume management, recommendations for interviews based on review of resumes and initial shortlist pre-screening calls

• Interview arrangements

• Drafting interview questions

• Conducting interviews

• Interview testing including industry specific skill testing and Psychometrics - TRAITS

• Negotiating employment agreements

• Conducting in depth background checks

• Preparing employee agreements

• Providing feedback sessions to unsuccessful candidates

• Full onboarding and orientation package

Through effective HR practices Acumen can assist in strategies for creating and sustaining an engaged, productive and motivated workforce:

• Conducting and evaluating exit interviews

• Employee handbooks

• Succession planning strategies

• Position descriptions

• Employee wellness programs

• Employee recognition and incentive programs

360 Degree Performance Management - We can assist you in developing a collaborative approach to managing performance engaging both manager and employee in performance planning, goal setting and measuring success. 

Team Building - In order for teams to work to their full capacity and achieve established objectives, that team must be able to work effectively together. Utilising the Pro.file Performance System we offer team coaching sessions designed to understand team dynamics and individual personalities while promoting positive communication and effective strategies aimed towards high performance. 

Supervisor and First Line Management Coaching -We offer coaching to individuals to build capacity in current, new and emerging supervisors and first line managers. We also provide guidance on providing effective and productive feedback to staff.

Foundation Documents - We will develop or refine the foundation HR documents and templates your organization requires not only for legal compliance but also to ensure that HR functions are effective such as position descriptions, employment offer letters, orientation checklists, HR policy documents, etc.

Comparative Market Surveys and Analysis - We will conduct a comprehensive compensation survey delivering a report and analysis of findings. Based on this we then develop recommendations and an action plan to support the development of a fair and equitable total compensation strategy.

Job Design and Evaluation - Our extensive experience in this area will assist you in planning your workforce and organizational structure both now and in the future.  The major result of this work is the establishment of competitive salary structure. 

Research - In addition to conducting general research into labour market and compensation trends, we explore non-monetary rewards to assist in developing innovative reward and incentive programs that relates to your specific workforce.

"Once an organization has established behavioral benchmarks for key positions, their next most important task in selecting the right talent is to determine if candidates possess the innate drive to exercise those behaviors on a consistent basis.

This essential alignment between what a role requires and an individual’s natural ability is not easy to achieve without an accurate measurement of core characteristics – otherwise known as traits."  -Concord Consulting

We are excited to work in partnership with Concord Consulting to offer our clients the TRAITS. This behavioral science tool measures seven personality traits in the workplace, generating reports and graphs providing us with key information to assist you in selecting, managing and promoting the right people. Multi-functional, we utilize this tool effectively in recruitment, succession planning, team building and individual career coaching.

We enjoy working with individuals as they make their way along their career path. We take the time to get to know their unique skillsets, areas of expertise and interests – with this knowledge and the Psychometrics TRAITS* we guide and coach individuals in their job search. We will customize an approach that is best for you. Services include:

• Portfolio development

• Resume and cover letters

• TRAITS assessment

• Job search strategies

• Interview preparation and coaching